Effective Date: August 7, 2023
Welcome to our Application ("we", "us", or "our"). We value your privacy and are committed to protecting it through our compliance with this policy. This document outlines our Privacy and Fair Use Policies, which detail the types of information we may collect from you, what you may provide when you use our Application ("App"), our practices for collecting, using, maintaining, protecting, and disclosing that information, and our expectations regarding fair use of our App. User consent is obtained when the application is installed and first opened. If a user deletes their account (through the settings menu of the application), we consider the consent to be withdrawn.
The App collects the following types of information when you use it:
We want to emphasize that we do not collect any Personally Identifiable Information (PII), unique device IDs, or use cookies or other tracking technologies.
To conserve your device's battery life, our App is designed to suspend operations when it's not on the screen or if your device is locked. The only exceptions are if you have in-app purchases that are currently being processed, or if you actively ask Siri to read out the last message for you.
The information we collect is strictly used to facilitate specific application functionalities. We do not track our users or their activities beyond the scope of the App. Furthermore, we do not sell, trade, or distribute the collected data to third parties for marketing, advertising, or any purposes unrelated to the app's functionalities.
When you actively submit a chat request, your approximate location and current conversation are shared with OpenAI due to our use of their API. You can review OpenAI's data usage policies at https://openai.com/policies/api-data-usage-policies.
Our backend infrastructure is provided by Amazon Web Services (AWS), and we use AWS's compute and storage infrastructure based in the EU. For more information, visit AWS's Privacy Policy.
When you actively submit a chat request, your approximate location and current conversation are transferred to the United States due to our use of OpenAI's GPT-4 API, which processes these API requests within the US. Your data is otherwise processed and stored within the European Union.
Both we and OpenAI store your data for a maximum duration of 30 days. During this period, your data is encrypted and securely stored to protect against unauthorized access. After this period, your data is automatically deleted. We also encrypt all data during transfer to ensure your data security.
We only review your information in cases of investigations related to potential misuse or abuse of our services, or when addressing customer service requests. We do not utilize your data for any other purposes.
As a user, you have the right to access, rectify, and port your data. To exercise these rights, please submit a customer service request from the settings menu of the application.
The application has an Age Rating of 17+ on the Apple App Store. We do not knowingly collect or maintain data from minors.
You can request your account, messages, and location information stored on our servers to be deleted in the settings menu of the application. Your account will be flagged for deletion, and we commit to deleting your data within 7 calendar days. Please be aware that if you request your account to be deleted, you will lose any remaining credit balance, both trial and consumable in-app purchases. You may suspend the deletion process by explicitly requesting this the next time you attempt to sign-in with Apple in the application.
The data managed by OpenAI will not be deleted as it is not associated with your account. The data managed by OpenAI is governed by their policy and will be deleted within 30 days. For more information, visit OpenAI's data usage policies.
We reserve the right to decline service to anyone, at any time. This includes, but is not limited to, the following scenarios:
We reserve the right to amend our Privacy and Fair Use Policy at any time, and we recommend regular reviews. Your continued use of our App after any changes signifies your acceptance of those changes.
If you have any queries or concerns about this policy, please contact us at privacy@stroh.ai.
Best Regards,
The Application Team